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Topic: Emails not coming through
Scoobysnacs78 Joined Sat 01/03/15 Posts: 2	Sun 11/15/15 08:26 AM
When people send me a message it says I have one but when I go into the message board there are none

soufiehere Joined Sat 10/24/09 Posts: 45399	Sun 11/15/15 08:42 AM
More than likely they are deactivated as that is the biggest reason the emails do not appear after being announced.

awkerper Joined Sun 12/28/14 Posts: 8	Mon 11/23/15 03:49 PM
That doesn't make sense. If a member sends me a message, it should still be viewable in my Inbox regardless of their account status.

charles Joined Wed 07/26/06 Posts: 6827	Mon 11/23/15 05:49 PM
That doesn't make sense. If a member sends me a message, it should still be viewable in my Inbox regardless of their account status. We purge messages from scammers and other inappropriate accounts, when necessary. That noted, if your guys' accounts indicate that a member mailed you and the profile is still active, send the user names to me via Mingle2 mail (do not post them here). We will then take a look.

awkerper Joined Sun 12/28/14 Posts: 8	Tue 11/24/15 01:18 PM
I see. I sent another message to the member to let her know that I didn't see her previous message and then the entire thread appeared. It seems to be working again.

Community > Help