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Topic: mail issue
no photo
Mon 08/18/14 02:24 AM
I wrote before and I am writing again.. the mailbox of mine has no mails and yet still it shows one new mail notification every-time I log in..
I need help regarding this

AMILIA1724's photo
Mon 08/18/14 04:05 AM

I wrote before and I am writing again.. the mailbox of mine has no mails and yet still it shows one new mail notification every-time I log in..
I need help regarding this



Mine also...

adj4u's photo
Mon 08/18/14 08:13 AM
Edited by adj4u on Mon 08/18/14 08:15 AM
me too again

their profile was still active

went to from so n so messaged you

charles's photo
Mon 08/18/14 09:38 AM
This is a known bug that we are hoping to correct in the next day or so. Thank you.

charles's photo
Tue 08/19/14 04:20 PM
This has been fixed, so please check your respective Mail counters now.

AMILIA1724's photo
Tue 08/19/14 07:21 PM

This has been fixed, so please check your respective Mail counters now.


Thank you,it's gone now.

no photo
Wed 08/20/14 05:11 AM
Thanks and it is gone now ..
flowerforyou

oldsage's photo
Wed 08/20/14 08:22 AM
Every time I mail someone, it sends 2? Please correct.

charles's photo
Wed 08/20/14 12:26 PM
Hi, oldsage. Clearing your browser's cache should make your duplicates stop. The problem was the result of an error in our JavaScript. It has since been fixed, but this could still happen in cases where the cache has yet to be cleared.

no photo
Thu 08/21/14 02:26 AM
Hello Charles hanks a lot for fixing my previous bug regarding mail issue. But now I have noticed another issue that is I do not get to see my chatbox in the "who's online" page. I have tried refreshing several times but the same thing stays.
I would be very much glad if you please kindly look into the issue.

charles's photo
Thu 08/21/14 11:17 AM
We changed your Search layout to the list view (the gallery view has a bug w/ regard to chat), Stello23, and your IM is now working.

no photo
Fri 08/22/14 08:40 PM
Thanks a lot Charles. happy

foogirl67's photo
Tue 09/16/14 03:48 PM
Why can't I open my mail...It keeps telling me that the Domain is currently unavailable....I was able to open then up until yesterday....

soufiehere's photo
Tue 09/16/14 04:00 PM

Why can't I open my mail...It keeps telling me that the Domain is currently unavailable....I was able to open then up until yesterday....

The issue was addressed so you may need to
clear your cache/cookies:

Empty cache instructions: (getting double posts etc.)
http://pcsupport.about.com/od/browsers/f/clear-cache.htm
Empty cookies instructions:
http://www.wikihow.com/Clear-Your-Browser's-Cookies

no photo
Sat 10/25/14 12:11 AM
The mail issue is happening again. I am not able to see me mail again from a particular user. Why it keeps on happening? It is too much annoying. Please check into the issue for me.

Vin2163's photo
Sat 10/25/14 05:26 AM
How come my alerts come so slow ,if at all when I get messages.

charles's photo
Sat 10/25/14 11:26 AM
Mail me the user name of the person, Stello23. It might be on your end but we'll check it out for you.

Vin2163, are you referring to the offsite email notifications?


no photo
Sun 10/26/14 09:12 AM
Alteady sent you the username Charles. Please check ur inbox.
Thanks

charles's photo
Sun 10/26/14 03:28 PM
I checked your email and replied, Stello23.

no photo
Mon 10/27/14 04:28 AM
Thanks Charles .. I checked your mail.

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