Topic: Help, can't sent a message...
iwil55's photo
Mon 05/19/14 10:52 AM
I am using Windows Internet Explorer,
I look at someone's profile,
I go down to the "Email <member name>" box,
I type in the box,
I click on the "Send Message" button,
the "button" depresses and is outlined but nothing ever happens...

I used to get some kind of confirmation but not anymore.
This started maybe a month or so ago, um, probably right when I had to reconfirm who I am or my mailbox or something like that.

iwil55's photo
Mon 05/19/14 10:53 AM
Oh, and the options under the "Nudge" pulldown do not work either.
However "Match" does.

soufiehere's photo
Mon 05/19/14 10:56 AM
There are issues at the moment, it is being worked on :-)

iwil55's photo
Mon 05/19/14 10:56 AM
One last thing,
Someone sent me a message.
Below their message is a reply box,
I type then hit the "Send Message" button,
again nothing...

soufiehere's photo
Mon 05/19/14 10:57 AM
And you actually went through the verification process, ya?

iwil55's photo
Mon 05/19/14 11:00 AM
Yes I did,
However,
I am bad at computers and maybe messed something up?

(thank you for responding)

soufiehere's photo
Mon 05/19/14 11:03 AM

Yes I did,
However,
I am bad at computers and maybe messed something up?

(thank you for responding)

Have you been able to send any emails since verification?
If not you may wish to try this:
Send an email as directed below:

"For anybody that has checked their spam folder to no avail,
please send an email from your registered email address
to the following address:

m2.support@nextc.com

Give your message "verification" for its title."
~~~~~~~~~~~~~~~~~~~~~
So, you would go to whatever email you have listed here:
http://mingle2.com/inbox/mail_settings
and send an email to: m2.support@nextc.com
with "verification" as the subject.

They will take it from there :-)

iwil55's photo
Mon 05/19/14 11:07 AM


Yes I did,
However,
I am bad at computers and maybe messed something up?

(thank you for responding)

Have you been able to send any emails since verification?
If not you may wish to try this:
Send an email as directed below:

"For anybody that has checked their spam folder to no avail,
please send an email from your registered email address
to the following address:

m2.support@nextc.com

Give your message "verification" for its title."
~~~~~~~~~~~~~~~~~~~~~
So, you would go to whatever email you have listed here:
http://mingle2.com/inbox/mail_settings
and send an email to: m2.support@nextc.com
with "verification" as the subject.

They will take it from there :-)


I will give that a try!
Thank you muchly.

charles's photo
Mon 05/19/14 12:55 PM
I'm not sure what could be causing this issue on your end, iwil55, but I just logged into your account and sent a test message (to my account) from both the mobile site and the full site. Did you change a setting on your computer before you noticed this issue, perhaps? If so, you may want to undo the change.

zakhona33's photo
Thu 05/22/14 09:59 PM
Hi i dont have verification number

charles's photo
Fri 05/23/14 12:13 PM
zakhona33, please send an email from your registered email address to the address below.

m2.support@nextc.com