Topic: Something wrong with the messaging server?
idlehans's photo
Fri 06/05/09 01:59 AM
I suspect there's something wrong with the messaging interface for Mingle2.com. I've sent several messages to people which showed up in my Sent Mail folder as having been sent. But they never showed up in the Inbox of the person I sent it to. I know this because I sent a follow up message to the person, which they did respond to. And in their response, they confirmed they'd never gotten the original message. (And indeed, in my Sent Mail folder, those messages were shown as being Unread.)

It's happened again. I'd messaged a woman that sounded interesting to me. The Sent Mail page showed me she'd never even opened the message to read it. But the next day, she said Yes to a Mutual Match with me...but she still, according to the check flag on the Sent Mail page, hadn't read my message to her! So I sent her another follow up. That too, apparently, went unread. I sent a third message in hopes that would make it through. But it too seems to have gone unread.

I can't imagine a woman would say yes to a Mutual Match, then choose to not even open a message from the person she matched with. It's most likely that the message never showed up in her Inbox. And if so, there is indeed a problem with whatever servers handle your in-site communications.

Am I the only one, or is this something that others have seen or suspect?

-Garret Swayne

no photo
Fri 06/05/09 02:33 AM
Did you post a link or an email address in the messages?

Then they are most likely somewhere in a spam-folder.

idlehans's photo
Fri 06/05/09 11:47 AM
Why would that be?
(That messages with a link or email address get sent to a spam folder.)

And where can we all locate our spam folders to check?


no photo
Fri 06/05/09 12:11 PM
You can't locate the spam folder.

You would have to send a message to admin with the date and the name of the recipient. They might be able to retrieve it for you.

Mails with email addresses and links go only through if you have corresponded with the recipient for a few times. This is a measurement to prevent spammers from sending out their mails the day they join.

charles's photo
Fri 06/05/09 07:44 PM
Hi, idlehans. As invisible points out, you can email me to see if your emails were caught in one of our filters. If you've been in recent contact with the person, though, then none of your emails will get caught.

idlehans's photo
Fri 06/05/09 10:13 PM
Well, now that I understand about this hidden spam filter, I would imagine you probably did indeed "intercept" my three messages to Hypchick two and three days ago.
So do I understand it then, that to include a link or an email address in a message to someone I haven't corresponded with yet, I need to spell it out in a way that doesn't explicitly trigger this spam filter? So I should write my email address, for example, as "garret at garretswayne dot com"? This website has no problem with members actually trading contact information, correct?
Please confirm, and thanks for the insight...
-Garret


Hi, idlehans. As invisible points out, you can email me to see if your emails were caught in one of our filters. If you've been in recent contact with the person, though, then none of your emails will get caught.



gmcpilot54's photo
Wed 06/10/09 08:16 AM
I seem to be having the same problem as idlehans

charles's photo
Wed 06/10/09 07:37 PM
Welcome to the forums, gmcpilot54. If you send me an email, I will check on it for you when possible.