Topic: pics problem
Souhil1310's photo
Mon 10/10/16 07:26 AM
I can't upload pics I tried every possible way nothing is working I can post from the app but on desktop it says you must have an avatar to post am really confused

soufiehere's photo
Mon 10/10/16 09:02 AM
You will need a pic to make a thread :-)

I do not know of any issues uploading
a pic from a desktop.

Souhil1310's photo
Mon 10/10/16 09:43 AM
visit my profile you not find any pic

TxsGal3333's photo
Mon 10/10/16 09:52 AM
Make sure when uploading a pic where it goes to crop it you must click on save or it will not save it... Then it should post to your profile..

Souhil1310's photo
Mon 10/10/16 12:08 PM
on desktop it starts uploading an then stops on the app i get error that's it
and as you see i have no photo am really confused

TxsGal3333's photo
Mon 10/10/16 12:30 PM
What is the error message you are seeing... If the pic is too big it will not load it either...


Here are the instructions for i-phone, i-pad users.

Click the edit photo button on your account page. on the right side of
the page, you should see an address, inside a box. That is a clickable
link. the menu should appear like this...

pbsfai010wzuasya@m.mingle2.com

1. Click on the address above, and copy it. (not on this post, on your
Mingle2 photo page)
2. Open the photo app on your device.
3. Select the photo you want to upload.
4. Tap the screen to bring up the on screen controls.
5. Tap the "send" icon at the far left of the on screen controls.
6. Select the "Email Photo" button.
7. Tap the "To:" textbox at the top to paste the email address
you copied earlier.
8. Tap the "Send" button.


First off, here are the prerequisites for photos or images on Mingle2:
-- Photos should be in .gif, .jpg, or .bmp format
-- Make sure the file size of the photo is not too large or it will not upload properly

To expand on the second point, keep the following file size limitation in mind:
When it comes to uploading images to a Mingle2 account, the actual file size is almost unlimited. The number of pixels in the image, however, is limited to 10 million. In other words, the product of width*length must not exceed 10000000.
So, it's the number of pixels and not the number of bites.


As far as desktop we both just uploaded pictures to see if we were having a problem.. None at all and we were able to load new pictures...



Souhil1310's photo
Mon 10/10/16 01:30 PM
it says "error "

TxsGal3333's photo
Mon 10/10/16 01:31 PM
Could be the file size is wrong have you tried a different picture?

TxsGal3333's photo
Tue 10/11/16 06:31 AM
Could you tell me on the pc and on the phone what system you are using what kind of phone and what kind of browser are you using?

They logged into your account to see if they could load a picture and had no problems with uploading. So it has to be something on your end...

If pictures do not follow the above guidelines they will not load at all..

Site Mod
Kristi

Souhil1310's photo
Tue 10/11/16 10:14 AM
I use Android on desktop I use Windows 8.1 and my explore is Google chrome the last version