I don't know if any body else on here has one, I do remember when asking about it before and some one said they had one, any how I got the 30 days free try out and reasonly hooked up my magic jack but the problem I am having is...

the voice isn't as clear, noise like poping sound, doesn't seem to work to well with some phone number like when I call the bank etc.

If you have this new phone system / service have you had any problems ????, if so how did you fix them ????.

That was me, and other than sometimes a slight delay of 1 to 1-1/2 seconds (depends on where I'm calling to), I've had no problems & the sound quality is crystal clear. I have a high-end 5.8GHz cordless phone attached to it. What are you using for a handset? Have you contacted tech support at magicJack?

I have a 5.8GHz too, I have talked to magicjack support and they told me something about them upgrading there service and that could be why I am having problems.

They also said something about me having another VOIP could be the problem as well. But I told them the phone line isn't plugged into the other one so I don't know how it could cause a problem with it.

Then they tried to say something about the speaker on my phone could causing problem because it's cordless, but I don't think that could be the problem.

Not sure what the problem is. I mean I don't know if I should try and cancel my other voip service just to see if that is the cause of the problem or what.

I suppose a VOIP driver conflict is possible...Is there a service that you can stop, within Windows, for the other VOIP, to see if it makes a difference?

I am not sure about that, I mean the other VOIP is still running because I am unsure about shutting it off until I find out if this MagicJack works as good as there website claims it does and all.

I don't even know where the other driver could be to be honest, because it's a phone / internet modem I have through Comcast. Unless I repower the modem from comcast to see if that helps it out any.

But I keep getting this error when trying to run a upgrade from Magicjack..

" Unable to access MagicJack please reinsert the MagicJack and contact the support if the problem continues. " That is one message I keep getting when I've tried the Magic Fix. Not sure how to fix it.

Or what else to do either. Not that I need two phone services because I don't, I'm just trying to find out which one works best etc, so I know rather or not to keep the magicjack or not.

Do you have another PC that you can try it on? I use mine at work too, with no problems.

No.. I do not have another pc. I've tried moving the magicjack to the back and front of the pc since I have USB ports on both back and front of my pc. They at magicjack told me to put it in back, because there is more power there.. I don't know about that though.

More power? Maybe a milliamp of difference...They connect to the same USB Bus. I'd say the existing service doesn't like it. Also, check to make sure that you have QOS installed under your network adapter settings.

How do I check the QOS .. and what is that ?

Also why won't it take the updates for firmware or whatever when they told me to download something and I did it wouldn't take it.

In fact I keep getting this error message.. you wouldn't happen to know what I should do about this one ?

" unable to access magicjack please reinsert the magicjack and contact support if the problem continues "

I asked them about it and they never give me an answer, any idea what I should do ?????.

Are you running Vista? Have you run the MagicFix tool from their website?
QOS is located here: Right-click on My Network Places > Properties > Right-click on the connection icon > Properties. There should be an entry that says 'QOS' Packet Scheduler. If not, click 'Add' > Service (MicroSoft) > QOS Packet Scheduler.

I have windows XP, I have tried to run magicfix tool but keep getting an error or errors off there website. I have qos.

I don't know if I uninstall and reinstall the magicjack software if that would work or what.

Just kinda crazy at least to me that I am having problems with this when I shouldn't be.