I am online with HP right now trying to get my recovery discs. Something that should be free by just burning them off of my laptop. But there is a problem that will not allow me to burn them. NOW they are telling me I have to pay for it. I am like WTF something that should be free I now have to pay for? It is bad enough that they ask me to hold on a minute and it is like 5 minutes later I am still waiting for them. Just for him to tell me he does not have the right to send them to me. So I was like OK so put somebody on that does have the right. Then he wanted me to wast more of my time by calling them. GRRRRRR

I started to advise you to do a system restore, it works most of the time!

Nothing is wrong with my laptop. I would just like to have my recovery discs available cause system restore is not always the answer.

that is why i donated my hp many years ago to charity and bought a gateway, same **** had to pay for crap that should not cost you!! now all i have that is H_P is a printer after it pukes no more hp, they suck big time!!!

Don't buy a laptop. No, he/she cannot send you a recovery disk unless you are still under warranty. The recovery disks do include operating software and everything else in between. It costs money, and it's not coming from their pockets.

system restore on H_P only works sometimes, most of the time NOT!! you need the recovery disks!!!

B>S every body else sells them with the puter, hp use to but got cheaper

My laptop is still under warrenty. It is there restore disc program that is the problem. So there for yes they should be sending them to me.