can't download photos

Search the help forum for answers. Most questions have been answered already.

Are you trying to upload with a mobile device?
http://m.mingle2.com/users/edit_photos
Or from a pc?
http://mingle2.com/user/edit_photos

(Mingle2 does not support Windows-based phones.)

Also, Mark's quote on picture file size:
"When it comes to uploading images to a Mingle2 account, the actual file
size is almost unlimited. The number of pixels in the image, however,
is limited to 10 million. In other words, the product of width*length
must not exceed 10000000.

Pictures should be in .gif, .jpg, or .bmp format."

the picture has to be on your computer/device, not on a website...

if this does not fix the problem, http://mingle2.com/forum/forum/7

He's asking about download, not Upload

I just read the topic Help about BBCodes

Maybe it is while his chatting with someone

It worked. He didn't have a profile picture 1st and now he does